field research Market research User needs analysis Design ▶ User interface design Environment &
workflow redesign Prototyping Evaluate ▶ Usability testing FDA & regulatory Expert reviews
Our experts ensure technology is designed for the people who use it.
In healthcare, technology is essential, but it loses its powerful potential when function does not meet user expectations.
Your products stand out because they’ve been designed for and with users. Users immediately respond to your products because they intuitively make sense.
We test your products with users in simulated real world situations and propose solutions to safety issues before they are released.
Intuitive designs that match user expectations are more obvious to operate. Less training means more implementations in less time.
Situated on the University Health Network Campus in Toronto, we have direct access to over 3000 nurses, 1000 physicians and a patient population of over 1 million from which to draw our evaluation participants.
Our digital usability labs allow for real time web-based remote access to high fidelity simulations so you can participate as an observer from anywhere in the world.More about our labs >
Our team of human factors engineers, systems designers, cognitive psychologists and ergonomists is the largest team dedicated to healthcare in North America.More about our team >