At Healthcare Human Factors we are driven by the belief that experiences in healthcare should be safe, effective, and also amazing. Located in the Toronto General Hospital, we approach our design and evaluation process with a strong foundation in human factors, rigorous research, and deep clinical domain expertise.
As a Human Factors Analyst, you’ll apply human factors principles from cognitive psychology, kinesiology, industrial and systems design engineering to the design and evaluation of best-in-class medical devices and technologies, environments, and processes. You’ll also work with clinical teams to support the reduction of preventable patient injuries and help us care safely for our patients.
What you’ll be doing
Performing ethnographic studies on clinical users and environments to better understand workflows, tasks, and experiences
Planning, conducting and supporting usability testing including: developing test scenarios, recruiting participants, designing and analyzing surveys, setting up labs, facilitating, note-taking and traveling to remote test sites (approximately 20% of the time)
Performing data analysis, developing design recommendations and conclusions, and reporting, presenting and publishing findings
Working rapidly and collaboratively within teams
You should apply if you want
To have real and obvious positive impact in the world
To learn and grow with the best in the industry
A work culture that values authenticity, openness, and diversity
To join a diverse group of designers, engineers, and scientists, with a focus on designing great tools and systems for patients and care providers
What you need to have
Completion of a bachelor’s degree in undergraduate degree program in Human Factors Engineering, Industrial Engineering, Systems Design Engineering, Cognitive Psychology, or recognized equivalent
Human Factors experience (specifically in a highly-regulated, hospital or healthcare environment is preferred)
In-depth knowledge of human factors principles and methods including ethnographic research, heuristic analysis, and usability testing
Excellent problem recognition and problems solving skills
Excellent interpersonal skills and customer service skills
Effective time management and organizational skills with the ability to set priorities.
Strong oral and written communication skills
Ability to work effectively as a team member
Ability to work as an autonomous professional
At minimum, two years of related job experience
What would be nice to see
Experience with medical device technology
Experience with: Root Cause Analysis, Failure Modes and Effects Analysis, Cognitive Task Analysis, etc.
Strong IT and digital AV background and skills
Project Management experience
Memberships in HF professional organization preferred
Ability and willingness to travel for business strongly preferred
Send us a cover letter that shows us who you really are and why you really want to work with us.
How to apply
Send an email to firstname.lastname@example.org OR apply below with these 3 items:
A cover letter – tell us why you’re the right person for this job specifically resume – highlighting applicable experience