Privacy Notice & Privacy Policy

This privacy policy governs your use of the website www.humanfactors.ca that was created by Healthcare Human Factors (HHF), University Health Network (UHN).

HHF collects personal information under the authority of the University Health Network Act for the purposes specified below under What information does our website collect and how is it used?  Should you have any questions please use the contact information provided below under Contact Us.

What information does our website collect and how is it used?

1. User Provided Personal Information

Our website collects names and email addresses for those who choose to opt-in to our mailing list or who provide their contact information within our contact form, or through email using any of the addresses listed on our site. When you sign up for our mailing list, use our contact form, or send us an email, you generally provide:

(a) your name (first name or pseudonym);
(b) email address;
(c) any other optional information you choose to provide us through our contact form or email.

All user provided personal information is voluntary while using the site, and is collected only for the purposes of our mailing list or to respond to email/contact form inquiries as needed. User provided personal information will only be added to our mailing list if you sign up through the designated form.

2. Automatically Collected Information (Cookies)

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

HHF uses these cookies to collect information about your visit to our website, your previously selected preferences, the content you viewed, the links you followed and information about your browser, device, and your IP address. We use this information for analytics purposes to understand traffic sources to our site and to improve the usability of our website.

For further information, visit allaboutcookies.org.

How to Manage Cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Do third parties see and/or have access to information obtained through this website?

No third parties have direct access to the information obtained through the website. We may disclose Personal Information as permitted or required by law.

Data Transfer and Storage

If you are using the website and its services from outside Canada, please be aware that you are sending information to Canada where our servers are located. Any user-provided information is stored on a secure server located in Toronto, Ontario, Canada. Data protection laws vary among countries, with some providing more protection than others. Regardless of your country of residence, the collection, storage, and use of your data will at all times continue to be governed by this Privacy Policy.

What are my rights?

If you have opted to join the mailing list through the HHF website, you can always unsubscribe from the emails directly through the email itself.

As HHF operates in Toronto, Canada, we comply with all regulations outlined in the applicable provincial privacy legislation: the Freedom of Information and Protection of Privacy Act (FIPPA).

If you would like to exercise any of your rights, please contact us using the contact information provided in this policy.

Data Retention Policy, Managing Your Information

We will retain user provided data until you choose to unsubscribe from our emails, at which point your email address and any other user provided information will be removed from our mailing list and deleted from our records.

We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate our mailing list or respond to inquiries submitted through our contact form.

Privacy Policies of Other Websites

The HHF website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read the privacy policy for that that specific site.

Changes

This Privacy Policy may be updated from time to time for any reason. All changes to our privacy policy will be posted here. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

Contact

For more detailed information about who sees your information and about your choices contact the Privacy Office.

Quality Systems Manager
Healthcare Human Factors
Toronto General Hospital
200 Elizabeth Street
4th Floor RF Elliott Building
Toronto, ON, M5G 2C4, Canada

Telephone: 416-340-5514
Email: support@humanfactors.ca